Identify current and prospective sales opportunities for Super Home.Monitor all operational aspects of the Branch including housekeeping, quality of food, daily billings & payments, booking information and customer support.Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Develops specific goals and plans to prioritize, organize, and accomplish your work.Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.Supporting Management of Front Desk Team.Serving as a role model to demonstrate appropriate behaviors.Ensuring Exceptional Customer Service.Provides services that are above and beyond for customer satisfaction and retention.Responds to and handles guest problems and complaints.Monitor daily visitor and bookings.Any other task assign by management.
Bachelor of Business Administration (BBA) in Hospitality Management, Bachelor of Business Administration (BBA) in Hotel Management, Bachelor of Arts (BA) in Hospitality Management
Training/Trade Course: Hotel Management
T/A, Mobile bill, Performance bonusLunch Facilities: Full SubsidizeAttendance Bonus. Accommodation and Food Facilities (Full Subsidize).