Customer Care Sr. Executive (Female)

Richmond Group Dhaka

New 1 month, 1 week ago

Responsibility

  • Provide information about products and services to the customers.
  • Answer calls and handle customers inquiries by telephone.
  • Manage and resolve customer queries.
  • Call to the customer for monthly installment and make report daily basis.
  • Excellent Communication skill with customers
  • Sense of responsibility and Achieve the targets
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software specially excel for daily reporting
  • Developed competencies required for service oriented and result focus.
  • Qualifications

  • Bachelor degree in any discipline
  • Graduation/ Post Graduation in any discipline from any reputed University.
  • Experience Requirement

  • At least 2 year(s)
  • Experience Requirement

  • Excellent Working Environment
  • Performance Driven Career Path
  • Competitive Remuneration Package in the Industry We Operate.
  • Festival Bonus: 2
  • Others benefit as per company policy.
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    Not specified

    Expired At

    June 14, 2019, midnight