Answer incoming calls and respond to customer's emailsManagement and resolve customer complaintsIdentify and escalate issues to concern departments Document all call information according to standard operating proceduresFollow up customer calls where necessary
B.Sc/ Diploma in computer science & Engineering.
At least 2 year(s)
The applicants should have experience in the following area(s):
The applicants should have experience in the following business area(s):
T/A, Mobile bill, Tour allowance, Profit share, Provident fund, Weekly 2 holidays, Insurance, GratuitySalary Review: YearlyFestival Bonus: 2
Sept. 30, 2019, midnight